Spares Management
Trusted by several tier one providersOverview
Rincon currently manages spares programs for several tier one providers
- Relationships with all major hardware OEMs
- National coverage
- Integration with client procurement and supply chain management organizations
Proven process model
- Turnkey reverse logistics provider
- Trouble ticket call handling, min-max levels compliance, send -retrieval replacement items, OEM vendor management, SLA compliance
- Online project management provides client full visibility on status of individual transactions on 24/7/365 basis
Flexibility and resources to meet your needs
- Strategic partnership with 3PL providers enable us to meet your requirements, such as depot locations and distribution points where you need them
Reduce Expenses - Save Time
Self-sparing versus OEM Maintenance
- Avoid costly OEM maintenance programs through self-sparing
- Handle multiple OEMs through single program
- Minimize shipping costs through optimized location of repair depots
RMA management
- Avoid costs/ fees associated with lost or delinquent returns of failed equipment to OEMs
- Minimize storage costs through immediate return of failed equipment
Leverage Rincon inventory as buffer in critical supply situations
- When OEM cannot meet critical time or availability requirements, Rincon consigned and owned inventory can meet the need, delivering savings of up to 90%
Recover remaining value of spares equipment at end-of-life
- Utilize Rincon’s expertise in selling or consigning end-of-life spares equipment to extract residual value
Single point-of-contact coordination
- Offload work with advanced replacement returns by using outsourced turnkey provider
- Utilize Rincon’s expertise in setting min/max levels to ensure optimal response time and minimize system downtime