Spares Management

Trusted by several tier one providers


Rincon currently manages spares programs for several tier one providers

  • Relationships with all major hardware OEMs
  • National coverage
  • Integration with client procurement and supply chain management organizations

Proven process model

  • Turnkey reverse logistics provider
  • Trouble ticket call handling, min-max levels compliance, send -retrieval replacement items, OEM vendor management, SLA compliance
  • Online project management provides client full visibility on status of individual transactions on 24/7/365 basis

Flexibility and resources to meet your needs

  • Strategic partnership with 3PL providers enable us to meet your requirements, such as depot locations and distribution points where you need them

Reduce Expenses - Save Time

Self-sparing versus OEM Maintenance

  • Avoid costly OEM maintenance programs through self-sparing
  • Handle multiple OEMs through single program
  • Minimize shipping costs through optimized location of repair depots

RMA management

  • Avoid costs/ fees associated with lost or delinquent returns of failed equipment to OEMs
  • Minimize storage costs through immediate return of failed equipment

Leverage Rincon inventory as buffer in critical supply situations

  • When OEM cannot meet critical time or availability requirements, Rincon consigned and owned inventory can meet the need, delivering savings of up to 90%

Recover remaining value of spares equipment at end-of-life

  • Utilize Rincon’s expertise in selling or consigning end-of-life spares equipment to extract residual value

Single point-of-contact coordination

  • Offload work with advanced replacement returns by using outsourced turnkey provider
  • Utilize Rincon’s expertise in setting min/max levels to ensure optimal response time and minimize system downtime